Service Desk QA
Zensar Technologies
Job Nature: Full Time
Hyderabad, India
Fresher - 1 Year
Hyderabad, India
Fresher - 1 Year
Description The Quality Analyst will support Zensar Technologies' Service Desk by meticulously reviewing inbound calls, chat sessions, and self‑service requests. You will uncover performance trends, assess compliance, and deliver actionable recommendations to management and clients. This role requires occasional participation in live queues and flexible shift coverage, including weekends, to maintain a deep understanding of the service environment…
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Source: Adzuna
Company: Zensar Technologies
Category: Other
Job Type: Full Time
Location: Hyderabad, Telangana, Hyderabad
Posted: 09 Oct 2026
Closing: 08 Nov 2026